These Terms and Conditions (“Terms”) govern your use of MUUD Glasses and any purchase made through it. By accessing the Site or placing an order, you agree to these Terms.
1. About Us
MUUD Glasses, part of Evolva Hub, is a company registered in Egypt at 112 Saqr Quraish, Sheraton, El Nozha, Cairo, Egypt. You can contact us at [email protected].
2. Eligibility
By using the Site, you confirm that you are at least 18 years old, or are using the Site under the supervision of a parent or legal guardian, and that you have the legal capacity to enter into a binding contract.
3. Products and Pricing
- All product descriptions, images, and prices are subject to change without notice.
- Prices are listed in EGP and are exclusive of applicable taxes as indicated at checkout.
- We make reasonable efforts to display product colours and details accurately; slight variations may occur due to screen settings or lighting.
- We reserve the right to limit quantities, refuse, or cancel any order at our discretion, including in cases of suspected fraud or pricing errors.
4. Orders and Payment
- An order is confirmed only once you receive an order confirmation email from us.
- Payment must be made in full at the time of order through the payment methods available at checkout.
- We use third-party payment processors and do not store full payment card details.
- You are responsible for ensuring all order and delivery details provided are accurate.
5. Shipping and Delivery
- Estimated delivery timeframes: 3-4 business days.
- Shipping costs: Free.
- Delivery timeframes are estimates and not guaranteed; we are not liable for delays caused by couriers or circumstances beyond our control.
- Risk of loss and title for products pass to you upon delivery to the shipping address provided.
6. Returns, Exchanges, and Refunds
- Items may be returned within 14 days of delivery, provided they are unused, in original condition, and in original packaging.
- To initiate a return, contact us at 01222230828 with your order number.
- Approved refunds will be issued to the original payment method within 3 of us receiving the returned item.
7. Warranty
Products are covered by a limited warranty against manufacturing defects for [X months/years] from the date of purchase. This warranty does not cover damage from misuse, accidents, or normal wear and tear. To make a warranty claim, contact us at [warranty email] with proof of purchase.
8. Intellectual Property
All content on the Site — including the LOOK BACK name, logo, product names, designs, photography, and written content — is the property of [Legal entity name] or its licensors and is protected by copyright and trademark law. You may not reproduce, distribute, or use this content without our prior written consent.
9. User Conduct
When using the Site, you agree not to:
- Use the Site for any unlawful purpose.
- Attempt to gain unauthorized access to the Site or its systems.
- Post or transmit any harmful, fraudulent, or infringing content.
- Interfere with the proper functioning of the Site.
10. Limitation of Liability
To the fullest extent permitted by law, [Legal entity name] shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased, beyond the value of the applicable order. Nothing in these Terms limits any liability that cannot be excluded under applicable Egyptian law.
11. Governing Law and Disputes
These Terms are governed by the laws of the Arab Republic of Egypt. Any disputes arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts of [Cairo / relevant jurisdiction].
12. Changes to These Terms
We may update these Terms from time to time. Changes take effect once posted on the Site. Continued use of the Site after changes constitutes acceptance of the revised Terms.
13. Contact Us
- Evolva Hub for Digital Services
- [email protected]
